Spotify down updates — Hundreds of users report issues with music app and say podcast streaming not working
SPOTIFY users were reporting issues with the popular music app on Thursday.
Hundreds of users in the and reported problems, according to Downdetector.
One user complained: "Most of the song[s] are without lyrics."
The Sun has reached out to for comment.
Follow our Spotify live blog for more news and updates...
Fixes to try when Spotify is having issues
It's not clear how to fix the current issues at the moment.
But if you continue having when it's resolved, you might want to try:
- Restarting the app
- Logging out and logging back in
- Checking offline mode status
- Reinstalling the app
If the app is still not working users can then check support.spotify.com.
How to check if Spotify is down
These are some of the ways to check whether Spotify is down:
- DownDetector
- On Twitter @SpotifyStatus
- On Twitter @SpotifyCares
- Online at support.spotify.com
Spotify outage and reported problems map
The issues with Spotify seem to be mostly present in the center of the Us.
There also seem to be problems being reported along the East Coast, mostly in New York, Washington, and Sout Carolina.
Credit: Downdetector US
Issues seems to have minimized
There are significantly less reports on Spotify being down, per Downdetector.
The number of reports fell from over 2,900 to less than 350 in a few minutes.
Most reported problems
Spotify users in the US are reporting the most issues with the app (73 percent).
Others are reporting issues with audio streaming (19 percent) and website (9 percent).
Credit: Downdetector US Fans speculate whether issues are only with podcasts
People on X, formerly Twitter, have been experiencing issues with Spotify and are wondering if only the podcasts are being affected.
People question whether app is down
Users have flooded X to question whether they're the only ones experiencing issues with Spotify.
One person wrote: "why the f**k will none of my podcasts open on spotify i need to shower and i need a podcast."
Another person said: "Umm is spotify down?"
Users experiencing problems at Spotify
There are over 2,900 reports of issues with Spotify's app, audio streaming, and website.
The issues started at around 9.30am ET, 2pm BST.
Spotify issues starting to drop
According to DownDetector, Spotify issues are beggining to fall.
Less than 300 users are now reporting problems with the app.
How can I check if Spotify is down?
Companies have been making it easier for users to check on the status of their sites.
A few places Spotify users can check if the site is down include:
- DownDetector
- On Twitter @SpotifyStatus
- On Twitter @SpotifyCares
- Online at support.spotify.com
What to do if Spotify doesn’t play
Spotify recommends the following solutions to troubleshoot a stalled account,
- Restart the Spotify app
- Update the app
- Reinstall the app (Note: you need to re-download any downloaded music and podcasts after reinstalling the app)
- Make sure your internet connection is stable
- Update your device’s operating system
- Close any other apps you aren’t using
- Clear cache on your device
Issues appear to be localised
This heat map shows where user-submitted problem reports are concentrated over the past 24 hours.
It is common for some problems to be reported throughout the day.
Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day.
What issues are members of the public facing?
According to DownDetector, over 65% of complaints are currently in relation to issues with the app.
20% of problems are associated with logging into the app.
What are some Spotify fixes users can try?
On Spotify’s “Spotify Cares” Twitter page, they have posted a video that includes some tips users can try to get the service back up and running.
To troubleshoot the app, the company suggests that users:
- Restart the app
- Log out and log back in
- Check offline mode status
- Reinstall the app
If the app is still not working users can then check support.spotify.com
Spotify issues increasing
Spotify users are currently experiencing issues with the streaming platform following an earlier outage this morning.
According to DownDetector, over 600 users are currently facing problems.
Complaints fall
Complaints have now dropped from over 900 to just below 250 in the UK.
Reports have also fallen in the United States.
While some users are still reporting issues it seems Spotify is fixing the outage in most places.
All about the CEO
Daniel Ek is the CEO of Spotify, jointly creating the music app with Martin Lorentzon.
He was born on February 21, 1983, in Stockholm and before setting up Spotify he launched Nordic auction company Trader, which was acquired by eBay in 2006.
He was inspired by his love of music to set up Spotify, kickstarting one of the biggest apps in the world as a result.
As CEO he has become the public face of Spotify and was named the most powerful man in music by Billboard in 2017.
Most issues with Spotify app
The majority of today's reports are in connection with the Spotify app.
Users have reported being unable to stream music on the popular service.
The outage is seemingly global with reports ranging from the UK to the US and France.
How Spotify was created
Spotify was founded in 2006 and made available in the United States in 2011.
The company’s name is a portmanteau of “spot“ and “identify”.
Ek had successful ventures prior to founding Spotify, establishing multiple businesses by the age of 16.
'Something's not quite right', Spotify claims
Taking to X, formally known as Twitter, the Spotify status page said they are looking into today's issues.
The account posted: "Something’s not quite right, and we’re looking into it."
How can I check if Spotify is down?
Companies have been making it easier for users to check on the status of their sites.
A few places Spotify users can check if the site is down include:
- DownDetector
- On Twitter @SpotifyStatus
- On Twitter @SpotifyCares
- Online at support.spotify.com
What to do if Spotify doesn't play
Spotify recommends the following solutions to troubleshoot a stalled account,
- Restart the Spotify app
- Update the app
- Reinstall the app (Note: you need to re-download any downloaded music and podcasts after reinstalling the app)
- Make sure your internet connection is stable
- Update your device’s operating system
- Close any other apps you aren't using
- Clear cache on your device
Hundreds of users face global outage
Hundreds of users in the UK and more across the globe are currently facing issues with their Spotify app.
Over 900 people have so far made complaints, according to DownDetector.
Spotify issues increasing
Spotify users are currently experiencing issues with the streaming platform following an earlier outage this morning.
According to DownDetector, over 600 users are currently facing problems.